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The International Network For Mutual Help Centres has developed this working definition:
- Self-help or mutual support is a process wherein people who share common experiences, situations or problems can offer each other a unique perspective that is not available from those who have not shared these experiences.
- Self-help groups are run by and for group members. Professional providers may participate in the self-help process at the request and sanction of the group and remain in an ancillary, or consultant role.
- Activities focus on social support through discussion and sharing of information and experiences but may extend to other activities and ways of interacting.
- Self-help groups are open to people who share a common concern.
- Self-help groups meet face-to-face, by conference call and online on a regular basis.
- Self-help groups are voluntary and open to new members.
- There is no charge to participate in a self-help group, although a nominal donation to cover expenses is sometimes requested, but not required.

The Difference Between a Peer-Led Self-Help Group (also referred to as a support group) and a Professionally-Led Support Group.
Peer-Led Self-Help Group:
- Members share the same problem or situation; they are peers
- Meets as members agree: some groups meet monthly, some two times a week
- Leadership is shared, not paid
- Size may be limited or membership may be open
- Meetings are ongoing until the group ends naturally
- No pre-registration but possibly screening
- Membership by choice
- Flexible program (group decides and/or follows the needs of the moment)
- Focus can be anything, including support, social/recreational, education, advocacy, growth/problem solving
- No, or minimal fee, to cover costs
- Usually meet in informal settings, e.g. homes, churches
Professionally-Led Support Group
- The facilitator may not share the problem of the group members; is not necessarily a peer
- Meets within the time constraints of the facilitator
- A trained facilitator, usually paid
- Size may be limited or membership may be open
- Often a set number of weeks; may be open-ended
- May be pre-registration; possible screening
- Membership may be required
- The program is structured by the facilitator with input from the participants
- Focus usually on education and growth but can be support and social/recreational
- A fee may be charged
- Usually meet in institutional settings, e.g. offices, hospitals